Order Processing and Shipping Information:
All orders are typically processed within 1-3 business days, excluding weekends and holidays, upon receipt of your order confirmation email. You will receive another notification once your order has been shipped.
Shipping Time:
Shipping times vary depending on the destination and warehouse location. Please note the following estimates:
*During peak demand seasons, delivery times may be longer.
| Location | Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-25 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Domestic Shipping Rates and Estimates for Print-on-Demand Products:
The production time for an order varies based on factors such as the time of year, product availability, and order size. Generally, it takes 2-7 days to fulfill an order before shipping. Typical shipping times for domestic orders are:
USA: 4-10 business days
Checking Order Status:
Once your order has been shipped, you will receive an email notification containing a tracking number. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within six days of receiving your shipping confirmation email, please contact us at support@whytobuythis.com with your name and order number, and we will assist you.
Refunds, Returns, and Exchanges:
Order Cancellation:
Orders can be canceled until they are processed and shipped. Once the packaging and shipping process has commenced, orders cannot be canceled.
Refunds:
Your satisfaction is our top priority. We offer satisfaction guarantees to ensure you receive items on time and as described. Our guarantees include:
- Refund if the item is not as described or damaged.
- Refund minus shipping costs if you do not want the product you received, provided the item is returned unused at your expense.
Refunds are not available under the following circumstances:
- Non-delivery due to an incorrect address provided by you.
- Non-delivery due to exceptional circumstances beyond our control.
Refunds, Returns, and Exchanges Procedure:
While you report damaged or incorrect products must submit photo evidence within 14 days of receiving the item for a refund to be issued. If product packaging is damaged but the product itself is intact, claims must be submitted to the shipping carrier directly.
Missing orders must be reported within a specified timeframe for investigation. Failure to report within this timeframe deems the product delivered and satisfactory.
To request a refund, return, or exchange:
- Contact our Customer Support team via email at support@whytobuythis.com and include any required evidence mentioned above.
- Once approved, return the product to our warehouse at: 15795 ROCKFIELD BLVD SUITE G IRVINE, CA 92618, USA.
- Provide a tracking number for the returned product.
- Once the tracking number is provided (or the returned product is received), a replacement product will be shipped or a refund minus shipping costs will be issued to the original payment method.
For Further Assistance:
If you have any questions or require further assistance, please do not hesitate to contact us at support@whytobuythis.com.
